At CDI we provide the longest and most comprehensive warranties in the industry while reducing your maintenance costs to $0. Our warranties are backed up by exceptional Customer Service. We believe that that warranty fulfillment should never be a revenue source and that’s why we have designed a warranty package to get you covered and give you peace of mind.
Choose from three levels of warranty available for up to 5 years:
CDI Warranty: Our CDI warranty is known throughout the I.T. industry for our extensive coverage and our $0 cost of ownership guarantee which significantly reduces your maintenance costs.
Manufacturer Warranty: We work with most main Tier 1 manufacturers to provide you with the same level of warranty as if you were purchasing directly from them.
Extended Warranty: Whether you've purchased from us or another vendor we can help you protect your I.T. hardware with CDI Extended Warranties for up to 5 years to give you even more peace of mind.
$0 Cost of Ownership Guarantee
CDI's standard warranty for refurbished devices means there is no cost to maintain your unit and we will never charge for fulfilling the warranty. We pay shipping both ways, we pay for the parts, and we ensure that once you have our units, you will not have to go out of pocket to keep them running. This way you can focus your budget strictly on purchasing the technology you need.
What our customers have to say
“CDI matches or exceeds the warranty given by new manufacturers like Dell or HP but still provides the same brand name systems my tech department was used to. They work closely with me to solve any problems and over the years we’ve had very few issues. ”
— Ric Palmer, Principal/Technology Coordinator Bickleton School District, Washington
“Thankfull, CDI provides me with high quality computers that are powerful enough to run the latest software. The great thing is that they do this at a significantly lower cost including warranty and great service! In our case, we were even able to add extended warranties for a minimal price.”
— David Palme, Director of Technology Portland, MI
Warranty exceptions apply to Reseller Customers.
“CDI has been very easy to work with and you stand behind the products you sell. The warranty process is easy and we have never had to wait a long time for any type of response or resolution.”
— Trey Katzer, Director of Technology Liberty, MO
“CDI’s Customer Service Team and the warranties provided exceeded our expectations. They responded to our technical needs very quickly. They are knowledgeable and experienced with the problems we approach them about. Our technical staff appreciates the fact that CDI respects their ability to diagnose any problems and their right to decide the right course of action. We have established a solid relationship with CDI since their main goal is to help us achieve ours. ”
— Angela Corder, Director of Technology Kaufman, TX
For more details about CDI’s Reseller Warranty, contact us.