We have removed all red tape when fulfilling warranty.
CDI offers the easiest and most comprehensive warranties in the industry while reducing your maintenance costs to $0 and saving your precious time and resources. Our warranties are backed up by exceptional Customer Service. We believe that warranty fulfillment should never be a revenue source and that’s why we have designed a warranty package to give you peace of mind.
Benefits of CDI Warranty
- Speak to our technicians and solve the problem remotely
Send a unit under warranty back to CDI for repairs or request a full replacement
Suggest any other valid solution and watch our staff implement it
Over 20 years of expertise with school-specific issues
Single contact who will solve all issues without transfers or delays
Warranty Programs for Education*
$0 Cost of Ownership Guarantee for Education
With CDI’s standard warranty for education customers, there is no additional cost to maintain your units. We pay shipping both ways, we pay for the parts and we ensure that once you have the equipment, you will not go out of pocket to keep them running as long as they are being used in a reasonable manner.
Warranty Programs for Resellers
Looking to fulfill warranty or buy extended warranties?
Our customer service staff is available weekdays from 8:00 a.m. to 5:00 p.m. EST.
Don’t Just Take Our Word for it
“CDI matches or exceeds the warranty given by new manufacturers like Dell or HP but still provides the same brand name systems my tech department was used to. They work closely with me to solve any problems and over the years we’ve had very few issues.”
“CDI has been very easy to work with and you stand behind the products you sell. The warranty process is easy and we have never had to wait a long time for any type of response or resolution.”
“Thankful, CDI provides me with high quality computers that are powerful enough to run the latest software. The great thing is that they do this at a significantly lower cost including warranty and great service! In our case, we were even able to add extended warranties for a minimal price.”
“CDI’s Customer Service Team and the warranties provided exceeded our expectations. They responded to our technical needs very quickly. They are knowledgeable and experienced with the problems we approach them about. Our technical staff appreciates the fact that CDI respects their ability to diagnose any problems and their right to decide the right course of action. We have established a solid relationship with CDI since their main goal is to help us achieve ours.”
* Restrictions might apply depending on the equipment and type of warranty. Please contact us for specific warranty details on the products you’ve purchased or products you’re interested in.